Our privacy policy is designed to inform you of the information we collect about you, and how we process this information. We also collect information about the device and connection you use to access our website.

Information we collect about you

When you create an account, we ask you for your email address and to choose a password.

We also give you the ability to place a backorder for domain names. For this purpose, we collect any domain names you wish to backorder, as well as Registrant details for these domain names.

Registrant details can include, full name, postal address, email address and telephone number.

When transferring a caught domain name away from us, we request a registrar TAG. We capture this TAG so that we can transfer the domain name to your chosen TAG.

We keep records of all caught domain names, Registrant details for these domain names, and the TAG the domain name has been transferred to, so that we can provide you with an accurate history within your account.

When you make a payment using a credit/debit card, we ask you for your card number, expiry date and security code. These are requested over a secure connection and passed straight to our payment provider, who provide us with a random unique payment token. We store this token so that we can settle the payment transaction. We do not store any credit or debit card details.

Information we collect about the device and connection you use to access our website

We use Google Analytics to capture, track and report on all traffic to our website.

Analytics help us to understand how users use our site and help us to make it better for you.