Expired Domain Name Terms & Conditions

These terms and conditions apply when a domain name on our tag has expired.

Definition

A domain name is deemed as expired if any of the following are true:

  • a domain name that is past the registry expiration date and a renewal has not been requested
  • a renewal request has been made but payment remains outstanding
  • we receive a charge-back for the payment made to renew the domain name.

Notifications

Should your domain remain on our tag past the initial registration term, we will send renewal reminders to the email address used to create their dropped.uk account.

This email address can be updated at any time through the control panel. It is the customer's responsibility to ensure that this email address is kept up-to-date.

Notifications are sent at the following intervals;

  • 30 days before expiry
  • 7 days before expiry
  • On the day of expiry

The registry will also send notifications.

Renewing an expired domain

Standard renewal fees will be charged if the customer requests to renew their domain name at any point before expiry. Standard fees also apply for 16 calendar days after expiry.

Renewals requested on day 17 or beyond will be charged a redemption fee of £100 plus VAT, plus the standard renewal fee. Renewals will be accepted up until 91 calendar days post expiry.

On day 91, we reserve the right to carry out one or more of the following to the expired domain name:

  • Update the contact details
  • Auction the domain name
  • Change ownership of the domain name

Nameservers

Once a domain name reaches expiry, and a until payment is received for a renewal, we may change the nameservers to those of our own.

Once payment is received, the original nameservers will be restored.

WHOIS data verification

We will always try to renew domain names when requested, however we accept no responsibility for errors or omissions within the registry WHOIS. It is the customer's responsibility to ensure any errors or omissions are brought to our attention.